Guangzhou Hingwah Glass Industry Co., Ltd.

Add.: Xinghua Industrial Zone, No. 6, West Hougang Street, Guanghai Road, Chatou, Baiyun District, Guangzhou City, Guangdong Province, China

Tel.: +86-20-8644 2866

Fax: +86-20-8644 2947

Service Support

1. Level of Protection
Threat assessment is the first step in designing which protection level you need. Most ballistic attacks in the USA occur using handguns, and the most popular weapon is a .9mm or .357 Magnum. In other parts of the world, the weapon of choice is the AK-47 assault rifle. In South America, the ballistic threat could be a .9mm handgun or an M-16 assault rifle.

2. Size of Bullet Resistant Glass
Our bullet resistant glass can be made into a variety of sizes according to customer requirements. However, it is important to select a bulletproof glass with appropriate size and weight when purchasing, as the bulletproof glass is generally used to replace the glass of an existing building window or auto window.

3. Refit a Vehicle with Bulletproof Glass Window
According to different protection level, we make bulletproof auto glass with different thickness but thin edge to facilitate installation. If there is any problem in refitting, our engineer can help you.

4. Refit a Luxury Car with Shatterproof Glass Window
For the luxury car, its window glass thickness is typically 4mm, 6mm or 8mm. We produce shatterproof glass of the same thickness, so there is no need of adjusting any parts of the car during installation.

5. Payment
For sample, we would like to supply it for free after confirmation
For bulk order, we accept T/T (bank transfer) or L/C (letter of credit)

6. Shipment
a. For sample order, we use courier like UPS, DHL, TNT, EMS, and FEDEX. UPS is our first choice. You can assign your own courier.
b. For batch order, ocean shipping is the best choice. You can also assign the forwarder to make the transportation.

7. OEM and ODM
We offer OEM and ODM services. However, we have quantity requirements.

8. After-sales Service
If the glass we provide has bubbles and scratches beyond the standard, we will solve the problem within 24 hours.

If the glass is damaged during transportation, customers can send us the pictures of the product when opening the wooden crate and we will then resend a new glass.

9. Warranty
The quality guarantee period is three year.